Absolutely terrific! Very caring and personalized. Patient and answered every question. The hearing test was most thorough. Testing with different hearing aids made the difference. These hearing aids are the cat's meow! It is hard to explain just how much my wife and friends appreciate the fact that I have them. I have fallen asleep with them in because they are so comfortable. Compared to other organizations Harmony Hearing is much more caring and interested in my perspective. Do yourself a favor and stop in for a hearing test. You will be saying, "Why haven't I done this sooner?!"